Instant answers
- What is the warranty?
- One year from the date of the original retail purchase of products.
- We are using a finished product manufactured by a third party in which a Figaro gas sensor is installed. For maintenance purposes, can I order replacement/maintenance parts from Figaro?
- Figaro sensors are not plug-and-play products. The process of installing a gas sensor into a finished product usually requires the device to be calibrated. Without calibration according to the device maker's instructions, the device may not function as expected and safety may be compromised. Users should not attempt to replace gas sensors unless they can perform this calibration process, which typically involves exposing the target gas. In most cases, calibration is a proprietary process. Please contact the finished product's manufacturer for guidance on replacement/maintenance.
- Where can I buy Figaro gas sensors?
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Please contact Figaro USA Inc. for US, Canadian and Mexican customers.
For customers in other countries or areas, please click here to find your local distributor.
- What is the minimum order quantity?
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When ordering from Figaro USA Inc, there is no minimum order quantity. Please check with your local distributor for their minimum order policy.
- Can I use a credit card or paypal© for payment?
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When ordering from Figaro USA Inc, direct payment with a credit card is not available. However, payment via Paypal is accepted.
Please contact Figaro USA for details on how to pay via Paypal.
If you do not find the information you need, please click the contact form for US, Canadian and Mexican customers.
Contact formIf you do not find the information you need, please click the contact form for US, Canadian and Mexican customers.
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